We want you to be completely satisfied with your purchase. If you're not happy with your order, please read our return policy for hassle-free returns.

1. Eligibility for Returns:

  • Returns are accepted within 7 to 30 days from the delivery date (depending on the product).
  • Items must be unused, undamaged, and in their original packaging with tags and accessories.

2. Non-Returnable Items:

  • Perishable goods, personalized items, and intimate products cannot be returned.
  • Clearance or final sale items are non-refundable.

3. Return Process:

  • Contact our customer support at 
    info.asglobel@gmail.com
     or through our website to initiate a return.
  • Provide your order details and reason for return.
  • We will guide you on how to ship the item back.

4. Refunds:

  • Refunds will be processed once the returned item is inspected and approved.
  • The refund amount will be credited to the original payment method within 7 to 10 business days.

5. Exchange:

  • Exchanges are subject to product availability.
  • If your preferred product is unavailable, a refund will be issued instead.

6. Return Shipping Costs:

  • If the return is due to a product defect or error on our part, we cover the shipping cost.
  • For other returns, the customer is responsible for return shipping fees.

7. Contact Us:

  • For assistance, please reach out to 
    info.asglobel@gmail.com
     or visit our Help Center.