Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, please read our return policy for hassle-free returns.
1. Eligibility for Returns:
- Returns are accepted within 7 to 30 days from the delivery date (depending on the product).
- Items must be unused, undamaged, and in their original packaging with tags and accessories.
2. Non-Returnable Items:
- Perishable goods, personalized items, and intimate products cannot be returned.
- Clearance or final sale items are non-refundable.
3. Return Process:
- Contact our customer support at
info.asglobel@gmail.com
- Provide your order details and reason for return.
- We will guide you on how to ship the item back.
4. Refunds:
- Refunds will be processed once the returned item is inspected and approved.
- The refund amount will be credited to the original payment method within 7 to 10 business days.
5. Exchange:
- Exchanges are subject to product availability.
- If your preferred product is unavailable, a refund will be issued instead.
6. Return Shipping Costs:
- If the return is due to a product defect or error on our part, we cover the shipping cost.
- For other returns, the customer is responsible for return shipping fees.
7. Contact Us:
- For assistance, please reach out to
info.asglobel@gmail.com